Next Day Delivery


All orders must be completed by 10am Monday to Friday in order to receive it the next working day

if your order is made after 10am it will be dispatched the following working day .

All orders made at weekend – Saturday / Sunday will be dispatched Monday Morning and received Tuesday .

all orders are shipped from within the uk with a next day delivery service

unfortunately we do  not ship outside of the uk

 


Order process


once you complete  your order on the website you will receive an email to confirm we are processing your order

when the order is dispatched you will receive another email stating your order has been dispatched & then various email updates from the courier on the progress of your parcel .

if you have not received any emails please check your junk folder or spam folder .

it is also possible you mistyped your email address when ordering and the emails can not be sent to your address as its invalid .


Returns


Please contact the office on

0800 062 2568

who will explain the relevant address & return procedure .

Please return the battery in the same way it was sent wrapped in a plastic mailing bag or something similar please do not stick labels directly to the brown retail box

please note all returns must have a note inside the box with full name address  order number & The reason for return  –  ie ordered by mistake  once The Return has been received by us we will Then send you a refund & you can then purchase the correct Battery .

 

if the return is because of The wrong item ordered The Express shipping charge will not be refunded  – our free phone Technical support Team is available 7 days a week from 9am – 9pm to help you order the correct Battery